General Conditions

1.Study Material will be provided after complete payment of the course fee.

2. It is the responsibility of the candidate to ascertain the eligibility from the governing body (e.g. ACCA, IIA, IMA etc.) Synergic Training will not be responsible of any issues in this regard.

3. Any fee paid is valid for one-year (maximum) and all courses (parts) must be attended within one year from the date of enrollment unless agreed otherwise.

4. Administration cost of AED 500 will be charged for any dishonored cheque.

5. Synergic Training reserves the right of cancelling the course or changing the course schedule at any time.

6. Any course/study material provided is only for personal use of the candidate enrolled and shall not be reproduced or shared with any other person in any form.

7. Synergic Training reserves the right of cancelling any enrollment on disciplinary or behavioral issues and the right of rejecting any particular enrollment at its sole discretion, without citing any reason.

8. All courses/parts, in which a candidate is enrolled, shall be considered as a single enrollment for the purpose of refund requests. (e.g. Any candidate enrolled for CMA part 1 & 2, will not be eligible for any refund after 2nd lecture of any single course/part (as per the initial course schedule)

9. Any candidate who remain absent for three or more consecutive training sessions will be withdrawn from the course.

10. Course completion certificate will only be issued if the candidate’s course attendance is 80% or above.

11. Any candidate who does not pay fee balance (or submit a valid cheque) within 14 days from the course enrollment date shall be withdrawn from the course (with no refund of fee paid) unless agreed otherwise.

12. Candidate’s course enrollment will be cancelled if (any) dishonored cheque is not replaced or paid within 7 days.

13. Course fee is not transferable to any other candidate or course under any circumstances

14. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

15. United Arab of Emirates is our country of domicile.

Refund Policy

Where a student withdraws from the course, Synergic Training shall review after receiving the student's written notice of withdrawal and refund to the Student within 10 working days, as per below criteria. Refund request must be submitted in writing (email) to concerned staff member or branch manager. Refund percentage will be applied after deducting the cost of study material

If student’s written notice of withdrawal is received

(“maximum Refund”) More than 7 days before the Course Commencement Date: Refund Percentage 75%

Less than 7 days before the Course Commencement Date: : Refund Percentage 50%

Before 2nd Lecture: Refund Percentage 25%

After 2nd Lecture: Refund Percentage 0%

Course Deferment Policy

1. Course deferment request must be submitted “via email at admin@synergictraining.com

2. Candidate may be awarded deferral of course fee up to next (one) study session only.

3. If the candidate has not made deferment request, then the course fee cannot be deferred nor refunded at completion of the batch/session.

4. Course Deferment request must be made before 50% course completion (as per schedule)

5. Deferment of AED 200 shall be deducted at the time of approving the deferment request.

6. Extra charges for study material shall be applicable in case of change in the syllabus or study material in next session.

7. Candidate will not be eligible for refund of fee after applying for course deferment / freeze

Privacy Policy
1. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
2. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Delivery Policy 
1. www.synergictraining.com (Synergic Training) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.